Qualer Service Assurance™
Enhanced asset servicing solution for the lab and the field
Total Service Assurance
Commercial Calibration Solution
Qualer provides a best-in-class CCMS software solution for progressive commercial calibration companies of any size looking to digitize their processes.
From basic checks and preventative maintenance to fully accredited calibrations, Qualer’s Calibration Management Software Cloud infrastructure enables seamless measurement capture and real-time documentation processing from any device with internet access, increasing operational efficiencies and productivity while reducing costs.
Service Assurance Software With Advanced Metrology Engine
- Auto-calculation of measurement uncertainty
- Live ISO 17025 CMC validation
- Digital repository of measurement data, performance specifications and user guides
- Seamless integration with calibration automation solutions
- Test Accuracy (TAR) and Uncertainty Ratios (TUR) Calculation
- Z540.3 decision rules & guardbanding
- Reverse Traceability Analysis
- Automatic assignment of service levels and measurement forms
- Reference Standards Management
Service Quality Assurance and Tool Integration
Increase efficiency and reduce turn-around times by connecting your RS-232 & USB equipped devices to transmit readings directly into customer work orders. Give time back to your technicians and eliminate data entry errors with Qualer’s Service Assurance.
Customer & Agreement Management Quality Assurance Service
Simplify your customer management process and eliminate unnecessary e-mails and phone calls by centralizing your processes with Qualer’s Service Assurance. Whether you’re securing an annual multi-site calibration agreement or processing a one-time emergency onsite request, Service assurance’s notification capabilities and user-friendly interface ensure your organization’s ability to provide future-focused support for your customer partners, including:
- Calibration workflows from quote to fulfillment to final
- Billing, invoicing & sales tax calculation
- Credit card processing
- Service pricing & charge management
- Asset logistics integration with FedEx and UPS
- Quoting & Service contract management
Customer Service Quality Assurance
Streamline your customer management and recal processes with Qualer’s customer portals
Enhance your customer experience through automation and visibility. With Qualer’s sponsored portal network functionality, you can digitize and centralize your organization’s certificate delivery & asset service scheduling. Eliminate administrative burdens and neglected service dates with real-time job status visibility and our advanced notifications engine that drives a proactive approach to asset maintenance management.
Streamlined Work Processes
Eliminate unnecessary manual labor and dual entry
Replace the redundant, unnecessary manual labor of written reports by utilizing Qualer’s digital data entry. Your technicians can enter important data into the system through their laptop, tablet, or smartphone and create certificates of conformance in just minutes. Submit job details to clients almost instantly and send your technicians to the next job without needing to return to the office or worrying about misplaced data.
Explore more solutions for asset management or commercial calibration and service
Qualer’s collection digital of tools and modules can completely transform your asset and service management process. Join a thriving quality ecosystem of industry collaborators today!