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Transforming On-Site Service

Enabling field service capabilities and success

Field Service Capabilities

With the effort and downtime involved in sending an asset in for maintenance, field service is key to retaining business and keeping your clients satisfied.

Qualer’s cloud-based Field Service solution offers real-time, on-the-go access to new work orders, client data, and every aspect of your business. With these capabilities, you and your technicians can access your system at any time and location, even without internet access. By enabling features that streamline your work processes and eliminate time-wasting manual labor, you can improve your turnaround time and offer the best service possible.
Use Qualer to add an elegant, seamless update to your field service operations and processes — showing your clients you go above and beyond to meet their needs.

Real-Time Updates

See what’s happening in every area of your business in real-time

In servicing assets in the field, speed is key. With Qualer, you can view job statuses, new work orders, tech information, asset profiles, performance specifications, procedures real-time.

Cloud-Based Capabilities

Access your system from any location and at any time — both while online or offline

Qualer’s cloud-based system offers access to every part of your business both in the field and in-house. Our system is inherently compatible with every other system, so you can collaborate with customers, technicians, and staff to provide the most accurate updates, quickest turnaround times, and smarter, client-coordinated scheduling. With limitless access to your system, even if you or your technicians are without internet service, you can accomplish your work faster and improve your overall efficiency.

Streamlined Work Processes

Improve efficiency by eliminating unnecessary manual labor

For each service call you complete, your technicians are required to record and submit data about the job. Replace the redundant, unnecessary manual labor of written reports by utilizing Qualer’s digital data entry. Your technicians can enter important data into the system through their laptop, tablet, or smartphone, creating reports in just minutes. You can submit reports to clients almost instantly and send your technicians to the next job without needing to return to the office or worrying about misplaced data.

INNOVATIVE SOLUTIONS

Qualer Software Solutions

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